NeighborWorks America

Annual Report 2021

NeighborWorks America

Annual Report 2021

Annual Report 2021

Across the nation, in ways small and large,

we are making a difference.

Across the nation, in ways small and large,

we are making a difference.

2021 Financial Report

Increasing Capacity & Support for the Network

  • Building Capacity and Fueling Community Impact Through Training

  • Increasing Network Capacity and Reach Through Affiliation

  • Expanding the Network’s Capacity to Keep People in Their Homes

Our Network at Work

  • Being Responsive in Disaster

  • Helping Middle Neighborhoods Move Forward

  • Engaging Community Members of Every Age

  • Focusing on Growth Through Leadership and Mentoring

People Are Our Priority

  • Planning for Impact and Growth

  • Investing in Every Aspect of People and Community

  • Recognizing Dynamic Resident Leaders

Innovating for Change

  • Leveraging the Power of Community

  • Investing in New Tools and Technology

By the Numbers: Our Comprehensive Impact

NeighborWorks America creates opportunities for people to live in affordable homes, improve their lives and strengthen their communities. Together with our network of nearly 250 local organizations, we build stronger communities in every state, the District of Columbia and Puerto Rico.

Delivering Knowledge & Expertise

Total housing and counseling services provided
Rental homes owned and/or managed
New homeowners
Homes repaired

Training the Field

Certificates issued to community  development professionals

Investing in Communities

Jobs created and/or maintained

modeled using organizations’ FTE count plus publicly available multipliers from NAR, NAHB and BEA

Congressional appropriation leverage: Investment per dollar of NeighborWorks America’s federal appropriation


NeighborWorks America

Partner Investments Make a Difference

Strong partnerships are vital to supporting NeighborWorks America's mission to create opportunities for people to live in affordable homes, improve their lives and strengthen their communities. Together, with the support of many organizations, we are making a difference by meeting the moment in advancing the housing and community development field.

Following are a few examples of how these strong partnerships strengthen our organizations and the communities they serve.

Partner Spotlight

Advancing Equity for Communities of Color

Longtime partner JPMorgan Chase invested in wealth building for renters and potential homeowners by preparing financial coaches through an 18-month learning intensive to improve equitable service delivery. One strategy tested involved customer journey mapping, where understanding the customers' perspective allowed organizations to adapt processes for greater accessibility.

In 2021, Fifth Third Bank deepened its commitment with NeighborWorks America to accelerate and scale local, successful strategies to increase homeownership and wealth-building in communities of color.

Community Resilience

As small businesses across the country faced unprecedented challenges through the COVID-19 pandemic and resulting crisis, the Republic Services Charitable Foundation’s $1 million grant to NeighborWorks America helped small businesses overcome these challenges in eight communities. These grants were designed to promote neighborhood revitalization and support locally owned, small, neighborhood-serving companies in need of physical improvements to assist in recovery from the COVID-19 pandemic and/or recent civic unrest.

Thank you!

To our generous supporters

Innovators ($1M+)

Champions ($250K-999)

Leaders ($100K-249)

Friends ($20K-99)

AllState Foundation

County Health Rankings and Roadmaps

Dauby, O'Connor, & Zaleski

Federal Home Loan Bank System

National Association of Realtors

Ocwen Financial

Tableau Foundation