Yet, NeighborWorks America met the challenge on every front, even exceeding expectations. Whether it was COVID-19 relief, foreclosure counseling, senior assistance, veterans support or our focus on our network organizations, NeighborWorks stepped up to the challenge in 2020.
A year unlike any other in memory, for all of us.
The mission of NeighborWorks America, and its nearly 250 network organizations, is to serve low-and moderate-income communities across the United States. Never was that mission more critical, and NeighborWorks more needed, than this past year as these communities tried to cope with the devastating effects of COVID-19.
As the pandemic spread, NeighborWorks was able to make available more than $22 million in grants to our network organizations to assist with sanitation and protective equipment, COVID testing, virtual counseling, job training, recovery of lost income, rental assistance, food and healthcare, infrastructure and capacity needs, and technology upgrades.
The NeighborWorks network organizations continued to help individuals and families in their local communities find safe and secure homes.
Accomplishments in the past year included:
- Counseling and educating more than 149,000 residents;
- Growing our network’s rental home stock by 6,188 units to nearly 180,000 rental homes owned; and
- Assisting more than 23,000 homebuyers (mostly low-to-moderate income), helping them achieve their dream of homeownership.
On behalf of the board of NeighborWorks America, we salute the work of the NeighborWorks America staff, the staff and the leadership of the NeighborWorks network organizations, and the individuals and families that came together in the communities served by NeighborWorks to support each other and demonstrate extraordinary resilience and courage during this difficult time.
The stories in this year’s annual report are snapshots of the many hours and critical resources leveraged to ensure that the families we serve have a safe place to call home. They demonstrate the extraordinary impact of NeighborWorks America on communities around the United States for more than 40 years.
Martin Gruenberg
Board Chair
In preparing to tell the story of 2020, I cannot help but stop and reflect on the many ways our organization and the NeighborWorks network exercised resilience. It was a regular Wednesday, March 11, 2020. The plan was to stress-test the capacity of our systems, have everyone work from home and then return to the office on Monday. At the time, the phrases “global pandemic,” “quarantine,” and “social-distancing” weren’t even a part of our vocabulary. At the writing of this message, we have yet to return to the office. Our organizational perspective and priorities changed on that Wednesday.
Our priorities and mandate were clear. We needed to leverage our relationships, resources, and expertise to ensure our network organizations could continue to operate, and their staff had the resources they needed. The residents and families they served had basic necessities. We did not have the luxury to wait or wonder how we would accommodate their needs. Our partners and funders stepped up immediately, allowing us to repurpose funds to provide capacity grants to our network organizations. Their support allowed our network to immediately shift to response and recovery, ensuring their community’s immediate and long-term needs.
I have personally been a part of the NeighborWorks family for most of my professional career. The more I see and experience the work of our network, the more I am humbled and amazed at their innovation, expertise, and resourcefulness. As President and CEO, I have the privilege and opportunity to speak with at least one of our network leaders daily. Their resilience and tenacity genuinely inspire me. They also inspired and motivated our staff to stretch and get creative in responding to unique and unforeseen challenges, and they did a fantastic job. Despite being in a global pandemic, we fast-tracked and introduced a new virtual learning platform and launched a national consumer protection initiative (StopHomeScams.org). We were also able to distribute grants for more than $22 million dollars to provide rental relief and capacity grants to more than 240 local non-profits.
2020 was not the year we expected, but it was the year we responded with resilience and respect. The NeighborWorks mission was never more critical than it is today. Together with our staff, Board of Directors, network organizations, stakeholders, and funders, we look forward with a renewed commitment to delivering on our mission every day to communities and residents across the country.
Marietta Rodriguez
President & CEO
REGIONAL IMPACT
COLLABORATION
INNOVATION
EDUCATION
BY THE NUMBERS

Total Investment

Rental Homes

Homes Repaired

New Homeowners

Preserved Homeowners

Individuals or Families Assisted with Affordable Housing or Counseling
FY20 COVID IMPACT
Over 737,000 services provided to renters, including:

Nearly 29,000 renters provided with cash resources for rental assistance.

Over 282,000 renters provided with food or basic necessities.

Hired over 500 employees for newly created positions.
FINANCIALS
NeighborWorks America takes its financial responsibility to its many stakeholders seriously. A congressionally chartered corporation, we receive an annual federal appropriation. We also receive significant support from several strategic partners to help ensure we meet the needs of the individuals and families served by our network organizations.
In addition to our annual reports and submissions to the Office of Management and Budget (OMB), and both houses of Congress, NeighborWorks America undergoes a third-party financial audit. The external, independent auditor provides a full review of the corporation’s financial statements in accordance with the standards applicable to financial audits issued by the Comptroller General of the United States. We also have a full-time internal audit team to ensure compliance with established corporate financial and operational procedures, which involves a continual review of financial transactions, processes, and adherence to internal controls.
As Executive Vice President and Chief Financial Officer, for the past 4 1/2 years, it has been my honor to have led a team of dedicated financial and accounting experts committed to ensuring fiscal accountability and the mission of our organization. In ensuring that the organization remains fiscally sound, this dedicated team works directly with the program departments to understand how we can all work together to deliver on our mission to strengthen communities and expand opportunities for people to live in safe, affordable housing.
Rebecca Bond
Executive Vice President & Chief Financial Officer
NEIGHBORWORKS
ORGANIZATIONS
Listing of NeighborWorks Organizations
ALASKA
Fairbanks Neighborhood Housing Services, Inc.
Fairbanks
NeighborWorks Alaska
Anchorage
ALABAMA
Community Action Partnership of North Alabama, Inc.
Decatur
Community Service Programs of West Alabama, Inc.
Tuscaloosa
Neighborhood Housing Services of Birmingham, Inc.
Birmingham
ARIZONA
Chicanos Por La Causa, Inc.
Phoenix
Comite de Bien Estar, Inc.
San Luis
The Primavera Foundation, Inc.
South Tucson
Trellis
Phoenix
ARKANSAS
Crawford-Sebastian Community Development Council, Inc.
Fort Smith
Universal Housing Development Corporation
Russellville
CALIFORNIA
A Community of Friends
Los Angeles
Cabrillo Economic Development Corp.
Ventura
Chinatown Community Development Center
San Francisco
Coachella Valley Housing Coalition
Indio
Community Housing Development Corporation of North Richmond
Richmond
Community Housing Improvement Program, Incorporated (CHIP)
Chico
Community HousingWorks
San Diego
East Bay Asian Local Development Corporation (EBALDC)
Oakland
Eden Housing
Hayward
LTSC Community Development Corporation
Los Angeles
Mission Economic Development Agency
San Francisco
Mutual Housing California
Sacramento
Neighborhood Housing Services of Los Angeles County
Los Angeles
Neighborhood Housing Services of the Inland Empire, Inc.
San Bernardino
Neighborhood Partnership Housing Services
Rancho Cucamonga
NeighborWorks HomeOwnership Center Sacramento Region
Sacramento
NeighborWorks Orange County
Orange
People’s Self-Help Housing Corporation
San Luis Obispo
Rural Communities Housing Development Corporation
Ukiah
Self-Help Enterprises
Visalia
Tenderloin Neighborhood Development Corporation
San Francisco
The Unity Council
Oakland
COLORADO
Community Resources and Housing Development Corporation
Westminster
Housing Resources of Western Colorado
Grand Junction
Neighbor to Neighbor, Inc.
Fort Collins
NeighborWorks Southern Colorado
Pueblo
Oweesta Corporation
Longmont
Rocky Mountain Communities
Denver
Thistle Communities
Boulder
Tri-County Housing & Community Development Corporation
Fowler
CONNECTICUT
Connecticut Housing Partners
Trumbull
Housing Development Fund, Inc.
Stamford
Mutual Housing Association of Greater Hartford, Inc.
Hartford
Neighborhood Housing Services of New Britain, Inc.
New Britain
Neighborhood Housing Services of New Haven, Inc.
New Haven
Neighborhood Housing Services of Waterbury, Inc.
Waterbury
NeighborWorks New Horizons
New Haven
DELAWARE
Interfaith Community Housing of Delaware, Inc.
Wilmington
National Council on Agricultural Life and Labor Research Fund, Inc.
Dover
DISTRICT OF COLUMBIA
Manna, Inc.
Washington, D.C.
FLORIDA
Centro Campesino Farmworker Center, Inc.
Florida City
Clearwater Neighborhood Housing Services, Inc.
Clearwater
Community Partners of South Florida
Riviera Beach
Corporation to Develop Communities of Tampa
Tampa
Neighborhood Housing & Development Corporation
Gainesville
Neighborhood Housing Services of South Florida, Inc.
Miami
Orlando Neighborhood Improvement Corp.
Orlando
Pensacola Habitat for Humanity, Inc.
Pensacola
Rural Neighborhoods, Incorporated
Florida City
Suncoast Housing Connections
Clearwater
Tallahassee Lenders’ Consortium
Tallahassee
Wealth Watchers, Inc.
Jacksonville
GEORGIA
Atlanta Neighborhood Development Partnership, Inc.
Atlanta
NeighborWorks Columbus (GA)
Columbus
Quest Community Development Organization
Atlanta
HAWAII
Hawaii HomeOwnership Center
Honolulu
Mutual Housing Association of Hawaii, Inc.
Honolulu
IDAHO
NeighborWorks Boise
Boise
NeighborWorks Pocatello
Pocatello
ILLINOIS
Hispanic Housing Development Corporation
Chicago
Mid Central Community Action
Bloomington
Neighborhood Housing Services of Chicago, Inc.
Chicago
NW HomeStart, Inc.
Freeport
The Neighbor Project
Aurora
INDIANA
LaCasa, Inc.
Goshen
Pathfinder Services, Inc.
Huntington
Renew Indianapolis
Indianapolis
South Bend Heritage Foundation
South Bend
IOWA
Community Housing Initiatives
Spencer
Neighborhood Finance Corporation
Des Moines
NeighborWorks Home Solutions
Council Bluffs
KANSAS
CHWC, Inc.
Kansas City
Mennonite Housing Rehabilitation Services, Inc.
Wichita
KENTUCKY
Community Ventures Corporation
Lexington
Fahe, Inc.
Berea
Frontier Housing, Inc.
Morehead
New Directions Housing Corporation
Louisville
The Housing Partnership, Inc.
Louisville
LOUISIANA
Gulf Coast Housing Partnership, Inc.
New Orleans
Mid City Redevelopment Alliance, Inc.
Baton Rouge
Providence Community Housing
New Orleans
MAINE
Avesta Housing Development Corporation
Portland
Coastal Enterprises, Inc.
Brunswick
Community Concepts, Inc.
Lewiston
Kennebec Valley Community Action Program Housing Services
Waterville
Penquis Community Action Program, Inc.
Bangor
MARYLAND
Montgomery Housing Partnership, Inc.
Silver Spring
Neighborhood Housing Services of Baltimore, Inc.
Baltimore
Salisbury Neighborhood Housing Services, Inc.
Salisbury
St. Ambrose Housing Aid Center
Baltimore
MASSACHUSETTS
Cambridge Neighborhood Apartment Housing Services, Inc.
Cambridge
Coalition for a Better Acre
Lowell
Codman Square Neighborhood Development Corp.
Dorchester
Lawrence CommunityWorks, Inc.
Lawrence
Madison Park Development Corporation
Roxbury
Neighborhood of Affordable Housing, Inc.
East Boston
NeighborWorks Housing Solutions
Quincy
NewVue Communities, Inc.
Fitchburg
Nuestra Comunidad Development Corp.
Roxbury
The Neighborhood Developers, Inc.
Chelsea
Urban Edge Housing Corporation
Roxbury
Way Finders, Inc.
Springfield
MICHIGAN
Dwelling Place of Grand Rapids Nonprofit Housing Corporation
Grand Rapids
Habitat for Humanity of Michigan
Lansing
Kalamazoo Neighborhood Housing Services, Inc.
Kalamazoo
Lighthouse MI
Pontiac
Metro Community Development, Inc.
Flint
Northwest Michigan Community Action Agency, Inc.
Traverse City
Southwest Solutions
Detroit
MINNESOTA
Aeon
Minneapolis
CommonBond Communities
St. Paul
Dayton’s Bluff Neighborhood Housing Services, Inc.
St. Paul
Midwest Minnesota Community Development Corporation
Detroit Lakes
NeighborWorks Home Partners
St. Paul
One Roof Community Housing
Duluth
Southwest Minnesota Housing Partnership
Slayton
MISSISSIPPI
Hope Enterprise Corporation
Jackson
MISSOURI
Better Family Life, Inc.
St. Louis
Beyond Housing, Inc.
St. Louis
North East Community Action Corporation
Bowling Green
Westside Housing Organization, Inc.
Kansas City
MONTANA
NeighborWorks Great Falls
Great Falls
NeighborWorks Montana
Great Falls
NEBRASKA
NeighborWorks Lincoln
Lincoln
NeighborWorks Northeast Nebraska
Norfolk
NEVADA
Neighborhood Housing Services of Southern Nevada, Inc.
North Las Vegas
Nevada H.A.N.D., Inc.
Las Vegas
NEW HAMPSHIRE
Affordable Housing, Education and Development (AHEAD), Inc.
Littleton
CATCH Neighborhood Housing
Concord
Lakes Region Community Developers
Laconia
NeighborWorks Southern New Hampshire
Manchester
NEW JERSEY
Affordable Housing Alliance, Inc.
Neptune
Housing and Neighborhood Development Services, Inc.
Orange
Housing Partnership for Morris County
Dover
La Casa de Don Pedro, Inc.
Newark
New Jersey Community Capital
New Brunswick
St. Joseph’s Carpenter Society
Camden
NEW MEXICO
Homewise, Inc.
Santa Fe
Native Partnership for Housing, Inc.
Gallup
Tierra del Sol Housing Corporation
Las Cruces
NEW YORK
Arbor Housing and Development
Corning
Asian Americans for Equality, Inc.
New York
Chautauqua Home Rehabilitation and Improvement Corporation
Mayville
Community Development Corporation of Long Island, Inc.
Centereach
Fifth Avenue Committee, Inc. (FAC)
Brooklyn
Greater Opportunities for Broome and Chenango, Inc.
Norwich
Home HeadQuarters, Inc.
Syracuse
Housing Assistance Program of Essex County, Inc.
Elizabethtown
Hudson River Housing, Inc.
Poughkeepsie
Ithaca Neighborhood Housing Services, Inc.
Ithaca
Neighborhood Housing Services of New York City, Inc.
New York
NeighborWorks Community Partners
Rochester
PathStone Corporation
Rochester
RUPCO, Inc.
Kingston
Troy Rehabilitation & Improvement Program, Inc.
Troy
UNHS NeighborWorks HomeOwnership Center
Utica
NORTH CAROLINA
DHIC, Inc.
Raleigh
DreamKey Partners, Inc.
Charlotte
Durham Community Land Trustees
Durham
Mountain Housing Opportunities, Inc.
Asheville
NORTH DAKOTA
CommunityWorks North Dakota
Mandan
OHIO
CHN Housing Partners
Cleveland
East Akron Neighborhood Development Corporation Inc.
Akron
Famicos Foundation
Cleveland
Homeport
Columbus
Neighborhood Development Services
Ravenna
Neighborhood Housing Partnership of Greater Springfield, Inc.
Springfield
Neighborhood Housing Services of Hamilton, Inc.
Hamilton
NeighborWorks Toledo Region
Toledo
St. Mary Development Corporation
Dayton
The Home Ownership Center of Greater Cincinnati, Inc.
Cincinnati
OKLAHAMA
Community Action Project of Tulsa County
Tulsa
Little Dixie Community Action Agency
Hugo
Neighborhood Housing Services of Oklahoma City, Inc.
Oklahoma City
Rural Enterprises of Oklahoma, Inc.
Durant
OREGON
CASA of Oregon
Sherwood
DevNW
Springfield
NeighborImpact
Redmond
NeighborWorks Umpqua
Roseburg
Portland Housing Center
Portland
REACH Community Development, Inc.
Portland
PENNSYLVANIA
HACE
Philadelphia
Housing Development Corporation MidAtlantic
Lancaster
Neighborhood Housing Services of Greater Berks, Inc.
Reading
NeighborWorks Northeastern Pennsylvania
Scranton
NeighborWorks Western Pennsylvania
Pittsburgh
New Kensington Community Development Corporation
Philadelphia
PUERTO RICO
Ponce Neighborhood Housing Services, Inc.
Ponce
Puerto Rico Neighborhood Housing Services, Corp.
Santurce
RHODE ISLAND
NeighborWorks Blackstone River Valley
Woonsocket
ONE Neighborhood Builders
Providence
West Elmwood Housing Development Corp.
Providence
SOUTH CAROLINA
Origin SC
North Charleston
SOUTH DAKOTA
GROW South Dakota
Sisseton
NeighborWorks Dakota Home Resources
Deadwood
The Lakota Funds Incorporated
Kyle
TENNESSEE
Affordable Housing Resources, Inc.
Nashville
Chattanooga Neighborhood Enterprise, Inc.
Chattanooga
Eastern Eight Community Development Corporation
Johnson City
HomeSource East Tennessee
Knoxville
United Housing, Inc.
Memphis
TEXAS
Affordable Homes of South Texas, Inc.
McAllen
Alamo Community Group
San Antonio
Avenue Community Development Corporation
Houston
BCL of Texas
Austin
CDCB Come Dream. Come Build
Brownsville
Fifth Ward Community Redevelopment Corporation
Houston
Foundation Communities
Austin
NeighborWorks Laredo
Laredo
NeighborWorks Waco
Waco
Nueces County Community Action Agency
Corpus Christi
Tejano Center for Community Concerns
Houston
UTAH
NeighborWorks Mountain Country Home Solutions
Provo
NeighborWorks Salt Lake
Salt Lake City
VERMONT
Champlain Housing Trust
Burlington
Downstreet Housing & Community Development
Barre
NeighborWorks of Western Vermont
West Rutland
RuralEdge
Lyndonville
Windham & Windsor Housing Trust
Brattleboro
VIRGINIA
AHC, Inc
Arlington
Better Housing Coalition
Richmond
Community Housing Partners Corporation
Christiansburg
Piedmont Housing Alliance
Charlottesville
WASHINGTON
Community Frameworks
Spokane
HomeSight
Seattle
Low Income Housing Institute
Seattle
NeighborWorks of Grays Harbor County
Aberdeen
WEST VIRGINIA
CommunityWorks In West Virginia, Inc.
Charleston
HomeOwnership Center, Inc.
Elkins
WISCONSIN
Housing Resources, Inc.
Milwaukee
Impact Seven, Inc.
Rice Lake
Neighborhood Housing Services of Southwest Wisconsin, Inc.
Richland Center
NeighborWorks Badgerland
Kenosha
NeighborWorks Blackhawk Region
Beloit
NeighborWorks Green Bay
Green Bay
WYOMING
Wyoming Housing Network
Casper
NEIGHBORWORKS
AMERICA
LEADERSHIP
NEIGHBORWORKS AMERICA LEADERSHIP
January 1, 2020 through December 31, 2020
Board of Directors
Martin Gruenberg
Board Chair
Appointive Director
Federal Deposit Insurance Corporation
Michelle W. Bowman
Board Vice Chair
Member, Board of Governors
Federal Reserve System
Grovetta Gardineer
Senior Deputy Comptroller for Bank Supervision Policy
Office of the Comptroller of the Currency
Todd M. Harper
Board Member
National Credit Union Administration
Brian D. Montgomery
Deputy Secretary
U.S. Department of Housing and Urban Development
Officers
Marietta Rodriguez
President & Chief Executive Officer
Susan M. Ifill
Executive Vice President & Chief Operating Officer
Rebecca Bond
Executive Vice President & Chief Financial Officer
Rutledge Simmons
Executive Vice President & General Counsel/Corporate Secretary
Frederick Udochi
Chief Audit Executive
Senior Staff
Lee Anne Adams
Senior Vice President
National Initiatives
Andy Blomme
Vice President
Public Policy & Legislative Affairs
Jayna Bower
Vice President
National Partnerships
Wayne S. Bowman
Senior Vice President
Information Technology & Services
Michael Butchko
Vice President
Business Intelligence Services, Corporate Strategy & Impact
Brooke Finn
Vice President
Leadership, Evaluation & Peer Learning
NeighborWorks Services Group
Cheryl D. Fitzgerald
Vice President
Field Operations
Cristi Ford
Senior Vice President
Training
Tayna Frett
Senior Vice President
Administrative Services & Facilities
Randy Gordon
Senior Vice President
NeighborWorks Services Group
Maggie Grieve
Vice President
Success Measures
Tasha Harris
Vice President
Program Operations
Office of the COO
Lisa Hasegawa
Regional Vice President
Western Region
Karen M. Hoskins
Vice President
National Homeownership
Michelle Hudgins
Senior Vice President
Communications & Marketing
Kirsten Johnson-Obey
Senior Vice President
Public Policy & Legislative Affairs
Tiffany Lawrence
Senior Vice President
Human Resources
Guy C. Meruvia
Vice President
Internal Audit
Kevin Morris
Senior Vice President
Organizational Assessment
Marco Moses
Senior Vice President
Procurement
Valerie Navy-Daniels
Senior Vice President
Resource Development
Matt Newsome
Senior Vice President
Financial Planning, Analysis & Contracts
Donald Phoenix
Regional Vice President
Southern Region
John Santner
Regional Vice President
Midwest Region
Paul Singh
Vice President
Community Initiatives
Joan Straussman Brandon
Regional Vice President
Northeast Region
Yonas Tessema
Senior Vice President
Controller
Kate Titford
Senior Vice President
Deputy General Counsel
Tina Trent
Acting Senior Vice President
Corporate Strategy & Impact
Tonya Tyler
Vice President of Operations
National Initiatives
Kathryn Watts
Senior Vice President
Field Operations
PARTNERS/FUNDERS
Leaders ($100K-249)



Friends ($20K-99)
Bank of the West
Corporation for National and Community Service
County Health Rankings and Roadmaps
Fannie Mae
Federal Home Loan Bank System
National Association of Realtors
Ocwen Financial
Tableau Foundation