Annual Report 2025
NEIGHBORWORKS® AMERICA
BUILT TO DELIVER
Creating Homes, Building America
provided
created
preserved homes
repaired
acquired & preserved
NeighborWorks® America, a congressionally chartered nonprofit corporation, is built to deliver housing solutions at scale. Through a national network of nearly 250 local organizations, we translate federal and private investment into measurable outcomes in communities across the country.
THE POWER OF OUR HOUSING MODEL
What sets our model apart is how it works. Local organizations bring deep knowledge of their communities. NeighborWorks America listens, learns and invests based on that insight, aligning funding, professional learning and supportive services to meet real needs on the ground. This coordinated approach ensures that solutions are practical, responsive and built for long-term impact.
In a housing market defined by rising costs and persistent supply challenges, this model matters more than ever. It connects local experience to national strategy, strengthens organizational effectiveness and delivers results that improve lives.
The takeaway is simple: When local expertise and national resources work together, we create solutions that scale.
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48,700
Jobs created and supported
in communities across America
$74:1
Leveraged investment per dollar of
NeighborWorks America’s
congressional appropriation
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Dear Partners, Colleagues and Friends,
At NeighborWorks® America, we believe that everyone deserves a place to call home and that our country is stronger when individuals and families have access to safe, stable and affordable housing. As our nation approaches the 250th anniversary of its founding, the importance of this work takes on even greater significance. Expanding access to affordable housing and strengthening communities is essential to building a more resilient and prosperous future for the next generation.
For nearly 50 years, NeighborWorks America has partnered with the NeighborWorks network to deliver results in communities across the country. Together, we support nearly 250 local organizations serving every state, the District of Columbia, Puerto Rico and on Native lands. These organizations are rooted in their communities and equipped to deliver results that matter.
This year’s report reflects both the urgency of the moment and the strength of the model we have built together. Across the country, communities continue to face rising costs, limited housing supply and growing demand. These challenges require solutions that are practical, scalable and grounded in data.
What makes this work effective is not just what we do, but how we do it. We listen to communities. We learn from local experience. And we apply those lessons to strengthen national strategies that can be scaled and sustained.
Some highlights from this year include:
- Our reach has expanded into new markets, increasing our impact in communities across the country. In FY 2025, we welcomed four new NeighborWorks organizations to the network: Alaska’s Haa Yakaawu Financial Corporation., South Carolina’s Greenville Housing Fund, Hawaii’s Hawaiian Community Assets, and Mississippi’s Renaissance Community Loan Fund.
- NeighborWorks was named to Builder Magazine’s Builder 100 list, ranking among the top homebuilders in the country.
- Together with our network, we addressed challenges related to property inheritance, advancing solutions that help families retain and transfer wealth.
- As proud stewards of federal funding, NeighborWorks leveraged $74 in additional investment for every dollar received from Congress in 2025, maximizing impact in communities across the country.
- We invested in middle managers through targeted programming that strengthens leadership and builds the next generation of real estate professionals.
- We provided professional certificates from our best-in-class training to 16,100 affordable housing and community development practitioners.
- We counseled and educated more than 100,000 families on housing and financial capability, strengthening their ability to make informed decisions and achieve long-term stability.
Our work is guided by data and accountability. I encourage you to explore the full report to better understand our impact, including detailed data on the households we serve, the homes we create and preserve, and the communities we strengthen. You can also review our financial statements to see how we steward resources with transparency and efficiency to deliver results at scale.
Through our network, we are building and preserving affordable homes, supporting homeownership, and strengthening rental stability. We are investing in people and expanding our capacity to meet growing demand, and we are leveraging public and private investment to maximize impact, turning every dollar into measurable outcomes for communities. This is how we deliver results at scale.
I am proud of the outcomes reflected in this report and even more proud of the people behind them. Across the county, the NeighborWorks network continues to demonstrate resilience, innovation, and a deep commitment to the communities they serve.
On behalf of NeighborWorks, thank you for your continued partnership and support. Together, we are creating homes, building America and delivering solutions that make a lasting difference.
Sincerely,
Marietta Rodriguez
President & CEO
PROVEN HOUSING SOLUTIONS
1. Investing in people; Expanding impact
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Investing in people; Expanding impact
Behind every home preserved, every family counseled and every community strengthened is a workforce equipped to deliver. NeighborWorks® America's commitment to professional learning reflects a clear truth: strong organizations drive stronger community outcomes, and strong organizations start with skilled, supported people.
Executive leaders from the NeighborWorks network talk after the NeighborWorks Executive Symposium.
In fiscal year 2025, NeighborWorks America issued more than 16,100 professional training certificates to housing and community development practitioners across the country. That investment is core to the mission. When housing counselors earn a credential, the families they serve receive stronger guidance. When executive leaders complete an intensive leadership program, the organization they lead operates with greater clarity and resilience. When staff at all levels build new skills, the impact compounds from the individual to the organization to the community.
Participants from the NeighborWorks Achieving Excellence Program engage in classroom discussion.
"NeighborWorks America is committed to helping our network and the broader field recruit, educate and retain the next generation of leaders by delivering high-quality professional learning for board members, executives, staff and residents," said Douglas M. Sessions, senior vice president of training. "Our Training Institutes, offered twice a year, are among the largest events of their kind, complemented by online and on-site learning that leads to certification."
Leadership development remains a cornerstone of this work. Through the NeighborWorks Achieving Excellence Program, a collaboration with Harvard University's Kennedy School of Government, senior leaders continue to strengthen their organizations while addressing complex, real-time challenges. Participants engage in executive coaching, peer learning and applied project work that deliver measurable results. As Christina Deady, senior director of Leadership and Workforce Development Programs, notes, the program drives both immediate improvements and long-term impact, with benefits extending across entire organizations and into the communities they serve.
Cohort participants from the Strong Leaders program
That ripple effect is echoed across NeighborWorks leadership programs. The Excellence in Governance Academy continues to equip board members and nonprofit leaders with the tools needed to strengthen governance and organizational performance. Through this work, NeighborWorks reinforces a model where leadership is not concentrated at the top, but distributed across boards, staff and residents.
NeighborWorks builds leadership pipelines at every level. Programs such as Advancing Leaders in Real Estate, supported by JPMorgan Chase, and the Strong Leaders Program for Middle Managers, supported by the Federal Home Loan Bank of New York, are addressing critical workforce needs. These programs pair vocational education with mentorship and peer learning, helping organizations retain talent and prepare the next generation of leaders. Meanwhile, the Community Leadership Institute equips more than 300 resident leaders each year with the skills and resources to lead projects in their own communities, ensuring that leadership is grounded in lived experience and local knowledge.
A participant from the Advancing Leaders in Real Estate Program addresses his graduating class.
In-person professional learning remained a key driver of impact in FY25. At the NeighborWorks Training Institute in Philadelphia, more than 1,200 practitioners gathered to build skills, exchange ideas and strengthen connections across the field.
"The NTI is a mobile university," Sessions said. "It offers intensive learning opportunities for leaders across nonprofit, financial services and government organizations who are committed to building financial capability and sustaining affordable housing as foundations for strong community development."
Courses spanned housing development, financial capability and community engagement, reinforcing the importance of practical tools that professionals can take back and apply immediately.
The institute also served as a platform for targeted, issue-specific learning. One example was the Property Inheritance Intensive, held in Philadelphia with support from the TD Charitable Foundation on behalf of TD Bank. This convening brought together practitioners, legal experts and community leaders to address heirs' property challenges that threaten housing stability and generational wealth. Participants explored legal frameworks, counseling strategies and partnership models, underscoring the role of training in equipping organizations to respond to complex, place-based issues.
At the same time, NeighborWorks America laid the groundwork for the future of professional learning. In FY25, the organization focused on planning and development for the NeighborWorks Professional Learning Hub and the NeighborWorks Digital Learning Institute, expanding how practitioners will access training in the years ahead. Together, these efforts reflect a broader vision for modern, flexible learning that allows professionals to build skills when and where they need them.
Looking ahead, NeighborWorks America is focused on expanding Regional Group Learning, scaling the Digital Learning Institute and advancing the Professional Learning Hub to meet the evolving needs of the field. Grounded in a "Learn anywhere, advance everywhere" approach, these efforts are designed to remove barriers to access while deepening impact.
Regional Group Learning, in particular, is emerging as a powerful model for team-based development.
"We hear this again and again," said Crystal Scott, NeighborWorks America's director of Growth and Partnerships. "Teams reset as a group and focus together on what they need to learn to move forward. There's a renewed sense of purpose and confidence that leads to community impact and change."
Credentials are central to that impact. They do more than recognize individual achievement. They strengthen organizations and raise standards across the field.
"Credentials not only elevate the individuals taking the class," Scott said. "They elevate the organization." Regional Group Learning is not simply about earning a certificate. It is about raising the standard of service across the affordable housing and community development field and making it more accessible to all, no matter their location.
These investments directly advance the fiscal year 2025 through 2027 Strategic Plan priority to strengthen the resilience of the NeighborWorks network. By expanding leadership development, enhancing training and technical assistance and preparing organizations to navigate an increasingly complex housing landscape, NeighborWorks America is building the skills that make lasting community impact possible.
The most powerful asset in this field is not a building or a balance sheet. It is the knowledge, skills and determination of the people doing the work and the systems that ensure they continue to grow.
NeighborWorks Training Institute participants engage in discussion.
2. Learning from practice, strengthening systems
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Learning from practice, strengthening systems
What works on the ground strengthens systems at scale.
One of the expandable homes created by Affordable Homes of South Texas.
The best ideas in housing and community development rarely start in a conference room. They start on a front porch in South Texas, at a home site in New Jersey, or at a kitchen table in Goshen, Indiana. They take shape when a practitioner sees a gap that no existing program fills and decides to build something that does.
That kind of ground-level insight has always been the engine of the NeighborWorks network. And increasingly, NeighborWorks® America is finding ways to capture those lessons and channel them into tools, resources and frameworks that make the entire system stronger.
Seed grants as learning laboratories
Through the Sustainable Business Initiative, NeighborWorks America awarded $75,000 seed grants to seven network organizations in the later part of 2024, and they used them throughout FY25 to fill community gaps and create lasting economic opportunity. What made these grants distinctive was not just the capital. It was the expectation that every pilot would generate practical knowledge – about what works, what needs adjusting and what can be replicated elsewhere.
The results are already offering valuable lessons. Affordable Homes of South Texas launched a loan product for low- to moderate-income homeowners and quickly discovered that rising construction costs and borrower hesitancy required a different approach. Rather than abandon the effort, the organization pivoted to a grant-based model, expanding its reach beyond two cities to serve families across Hidalgo County.
Chattanooga Neighborhood Enterprise used its seed grant to build a modular home prototype – its first new single-family construction since 2018 – at a cost well below the city’s median home price, proving that innovation can reopen doors that market conditions had closed.
Chattanooga Neighborhood Enterprise used a seed grant to start developing for-sale homes in FY 25.
In Camden, New Jersey, St. Joseph’s Carpenter Society relaunched its in-house construction program. The result is shorter project timelines and reduced costs, while also creating new job training and employment opportunities.
And in Goshen, Lacasa launched an auto lending program that pairs financial coaching with relationship-based lending – a model that drew more than 30 inquiries in its first month and is already reshaping how the organization thinks about financial mobility.
Each of these stories follows a similar arc: a local organization identifies a need, tests a solution and then adapts when reality does not match the original plan. That willingness to iterate is not a sign of failure. It is a hallmark of good practice.
Rural communities as proving grounds
The same dynamic plays out in NeighborWorks America’s Rural Community Development Initiative, funded by the U.S. Department of Agriculture. Seven rural-serving network organizations consulted with technical experts and then tackled challenges specific to their communities – from disaster preparedness in upstate New York to workforce housing in southwest Minnesota.
GROW South Dakota improved efficiency in rural housing.
GROW South Dakota secured a $4.8 million HUD Resilient Retrofit Program grant to improve efficiency in rural housing, building internal lending expertise along the way. LIFT Community Action Agency in Oklahoma achieved CDFI certification, unlocking new capital for small-business and homeownership lending in an under-resourced region. AHEAD in New Hampshire developed a shared equity housing model that balances wealth-building for homeowners with long-term affordability for future buyers.
These are not isolated wins. They are data points in a larger feedback loop. Each organization was paired with a subject matter expert, participated in regular learning exchanges and contributed findings that will inform how NeighborWorks America supports rural communities going forward.
From local practice to national infrastructure
The real test of any learning system is whether insights from the field make their way back into the tools and resources that practitioners use every day. NeighborWorks America is building that infrastructure deliberately.
The recently released Down Payment Assistance Practitioner Toolkit is a concrete example. Spanning 15 steps from initial goal-setting through program administration, the toolkit codifies hard-won knowledge from across the network into templates, calculators, compliance guides and sample workflows. It is designed so that an organization in one part of the country can benefit from what a peer learned somewhere else – without having to start from scratch.
The same principle applies to the NeighborWorks Training Institute, where courses such as community-based residential lending, financial analysis for sustainable lending operations and compliance best practices draw directly on network experience. When St. Joseph’s Carpenter Society reduces construction timelines from 10 months to seven through in-house contracting, those operational lessons feed back into the training and expertise that NeighborWorks America offers to nearly 250 organizations nationwide.
Continuous learning as a competitive advantage
Housing markets are shifting. Affordability pressures persist. And the gap between need and supply is not closing on its own. In this environment, the ability to learn quickly and adapt matters as much as the size of the investment.
That is why NeighborWorks America’s approach – grounding national strategy in local expertise and cycling those lessons back through training, toolkits and peer exchange – is more than a program design philosophy. It is a practical advantage. Organizations that adapt faster serve families better. Strategies that respond to the field stay relevant.
Renaissance Economic Development Corporation expanded its small-business lending beyond New York City and reached more than 300 clients in its first year. NeighborWorks Home Partners launched Prime Path, Minnesota’s only nonprofit-led financing product for manufactured homes. Southwest Minnesota Housing Partnership built an employer engagement strategy connecting workforce housing to economic stability.
NeighborWorks Home Partners developed a loan product for manufactured homes.
None of these efforts followed a playbook that existed before. Each one was built from the ground up, tested in a real community and refined through practice. Collectively, they are strengthening the systems that make community development work.
The takeaway
When nearly 250 organizations are working in communities across every state, the District of Columbia, Puerto Rico and on Native lands, the potential to learn from practice is enormous. The challenge is making that learning systematic – capturing what works, making it accessible and ensuring it reaches the practitioners who need it.
That is the work NeighborWorks America is committed to. Because what works on the ground does not have to stay on the ground. It can strengthen systems at scale.
NeighborWorks Weeks participants build a bookcase together.
3. Building and preserving housing supply
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Building and preserving housing supply
A CrossMod® home blends seamlessly into a Knoxville neighborhood. Photo/Clayton
Creating homes people can stay in
It takes a combination of solutions to meet the country’s housing needs, especially as existing homes age and the costs of new homes rise. Mortgages and rents have skyrocketed since 2019, outpacing the rise in income. In FY25, as in years past, NeighborWorks® America and the network focused on solutions by building and preserving homes, and by exploring new construction techniques.
That’s why, on a sunny September day, staff from NeighborWorks network organizations toured new manufactured homes in Knoxville, Tennessee, created by Clayton. The goal of the tour? To help the network learn about manufactured homes as a potential homeownership solution for clients back home – and to put another tool in the toolbox of NeighborWorks network organizations as they work to create homes and build America.
NeighborWorks and network staff gather during a Clayton site visit in Knoxville, Tennessee.
In Brownsville, Texas, come dream, come build continued its work on homes that can grow with the families who live in them. More than 30 families are living in the nonprofit’s innovative DreamBuild homes, with more to come.
A demonstration of a 3D construction printer in Tampa, Florida.
In Tampa, Florida, Corporation to Develop Communities of Tampa, Inc. acquired a 3D construction printer to create 3D–printed homes that can be built quickly. Along with energy efficiency that saves homeowners dollars they can put into the economy in other ways, the homes will also be structurally safe – “fire resistant, water resistant and wind resistant – able to withstand hurricanes,” said Will Crawford, Acquisitions and Special Projects Manager.
Staff in Tampa, Florida, show how 3D construction works as a housing solution.
And in Maryland, Montgomery Housing Partnership opened the doors to 189 new apartment homes in Forest Glen. The organization, said Nina Teasley, a resident there, looked at her as a person, not just a name in a file. “I believe we are all worthy of dignity, stability and a place to call home,” she shared at the development’s grand opening.
NeighborWorks network organizations know their communities well, and they know what to build, said Alicia McCoy, NeighborWorks’ interim vice president for National Homeownership Programs and Lending. “Whether for rental or homeownership, they’re creating and preserving homes for stronger communities and preparing their clients for long-term financial success.”
Last year, the network provided 216,800 rental homes. The network also created 17,600 homeowners and saw 11,400 homeowners with preserved homes.
Along with building the homes, NeighborWorks organizations provided housing counseling and financial coaching, to ensure that when clients were ready to buy a home, they’d be able to keep it. “For each of the last five years, at least 90% of the homeowners created by NeighborWorks and the network were first-time homeowners,” shared Michael Butchko, vice president of Intelligence at NeighborWorks America. Nationwide, the share of first-time homebuyers has dropped to only 21%. The numbers show that even in tough financial and housing supply markets, NeighborWorks creates opportunity.
4. Stability, wealth and long-term opportunity
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Stability, wealth and long-term opportunity
NeighborWorks® America knows that stable communities start with having a stable home. For individuals and families, that safe, stable place to live, whether rented or owned, leads to better health, building wealth – the list goes on and on. And together, the items add up to economic resilience.
“When someone has a stable home, it leads to stability in so many other sectors of their lives: employment and where their kids go to school,” shares Laura Ospina-Jaramillo, NeighborWorks’ senior manager of Financial Capability. “And that stability sets them up not just for the present, but for generations.”
Through its network, NeighborWorks took a multi-pronged approach to helping families build and preserve stability and wealth during fiscal year 2025. Financial coaching and counseling. Credit building. Weatherization and home preservation.
The organization also fostered in-depth conversations around property inheritance and estate planning. A daylong symposium on building coalitions was one of many times NeighborWorks brought the issue to the forefront.
During a special symposium at the NeighborWorks Training Institute, network organizations share their expertise on property inheritance.
“Sometimes when folks hear ‘estate planning’ they think it only applies to people with mansions and great wealth, but it really applies to any homeowner,” said Molly Barackman-Eder, NeighborWorks’ director of Financial Capability. “It’s important for people to know that people like themselves also need to have an estate plan and write a will if they want to pass their home on to the next generation. They need to hear from housing counselors, their neighbors, and others they trust that making a plan is the step that turns homeownership into intergenerational wealth.”
Carrie Davis of Wealth Watchers (FL).
It’s a subject Carrie Davis of Wealth Watchers is very familiar with. That’s why her organization talks about estate planning before their clients even buy a home.
“Property is one of the most significant wealth builders,” Davis said, adding that heirs’ property – when property is passed down through generations without a will – is one of the most significant ways families can be stripped of that wealth.
The solutions, Davis said, are twofold. One solution is prevention, which means making sure families have an estate plan in place. The other part of the solution is mitigation, which for Davis means working with organizations that clear titles, with other nonprofits, with legal aid and law schools and more. “We can’t do this work alone. It requires partnerships.”
Partners like TD Bank and JPMorganChase helped support the conversations, which continue. So does the work, both at NeighborWorks and at organizations throughout the network.
In FY 2025, the NeighborWorks network provided 216,800 rental homes, repaired 66,900 homes, and created 17,600 homeowners. But these aren’t just statistics. Behind each number is an individual or family, looking toward a brighter future.
As Craig Petry, executive director of Community Works in West Virginia, shared about one of his clients who bought a house in 2025: “It impacted so much more than where she laid her head down at night; it impacted her outlook on life.”
INVESTING RESOURCES WHERE
THEY MATTER MOST
Report from the Executive Vice President & Chief Financial Officer
As Executive Vice President and Chief Financial Officer of NeighborWorks® America, I am pleased to share our annual financial update, grounded in our theme, Creating Homes, Building America, and reflecting a year of continued fiscal discipline and mission-driven impact.
NeighborWorks America, a Congressionally chartered nonprofit, remains steadfast in its commitment to strengthening communities across the nation. In 2025, our 47th year, we leveraged our national reach and technical expertise to build the capacity of local and regional nonprofits, advancing our core purpose of creating homes that serve as the foundation for stronger families and communities, and ultimately, a stronger America.
Our network of 248 nonprofit housing and community development organizations spans all 50 states, the District of Columbia, and Puerto Rico. In fiscal year 2025, our support enabled these organizations to advance the construction, rehabilitation, and preservation of affordable homes; promote sustainable homeownership; and provide safe, service-enriched rental housing. Through this work, we are not only creating homes, we are building pathways to stability, opportunity, and long-term economic mobility, especially in communities facing economic disruption or recovering from natural disasters.
Financial stewardship remains a cornerstone of our operations. I am proud to report that NeighborWorks America received clean audits for fiscal year 2025, including an unmodified opinion on both our financial statements and federal awards audit. These results affirm our unwavering commitment to transparency, accountability, and compliance with standards established by Government Auditing Standards. We continue to submit comprehensive annual reports to the Office of Management and Budget and Congress, while maintaining a strong internal audit function to ensure consistent adherence to financial and operational controls.
For the past five years, I have had the privilege of leading a talented and dedicated finance, accounting, and administrative team. Together with our program staff and partners, we work diligently to ensure that every dollar entrusted to us advances our mission to create homes, strengthen communities, and contribute to the broader effort of building a more resilient America.
We look ahead with a continued commitment to excellence, transparency, and impact that is guided by our mission and our vision of Creating Homes, Building America.
Welcome to our financial overview for the year.
We are proud to share our progress and how we are positioned for a strong future.
Statement of financial position
Federal appropriations
Core Appropriation
In fiscal year 2025, NeighborWorks® America received a core appropriation of $158 million, consistent with fiscal year 2024. This funding supported 248 NeighborWorks network organizations through flexible capital grants they used to build housing supply and financial security, as well as strategic training. It also enabled the delivery of one Virtual Training Institute and two in-person NeighborWorks Training Institutes, along with other key programs that advance affordable housing creation, preservation, and investment, as well as wealth-building initiatives. Additionally, the appropriation supported organizational assessments to strengthen the capacity and long-term sustainability of network organizations, and provided essential general operating support.
Housing Stability Counseling Program
The Housing Stability Counseling Program (HSCP), established under the American Rescue Plan Act (ARP) of 2021, provided $100 million to NeighborWorks America to design and administer a national housing counseling grant program through fiscal year 2025. In September 2021, 128 grants were awarded to organizations serving all 50 states, the District of Columbia, Puerto Rico, and Guam, with initial disbursements made in December 2021. In support of this effort, NeighborWorks developed 35 HSCP-specific training courses to strengthen counselor capacity to assist renters and homeowners facing housing instability. By fiscal year 2024, participating agencies had served 92,960 unique households. In fiscal year 2025, the program’s final year, NeighborWorks® administered more than $428 thousand in final grant awards and close-out activities.
Shared Equity
Shared equity housing models are a specific type of housing strategy designed to create permanently affordable homes, build wealth for families, and create vibrant communities of opportunity. Between fiscal years 2019-2023, Congress appropriated $12 million for a shared equity housing initiative to build the capacity of nonprofit organizations to ensure long-term affordability for their communities through shared equity approaches, including community land trusts, deed-restricted homes, limited-equity housing cooperatives and resident-owner manufactured housing communities. In fiscal year 2025, NeighborWorks recognized $802,000 in support of shared equity work.
Other fund sources
Contributions & Grants
Contributions and grants are additional funds received from private corporations, foundations and federal agencies for specific programming and, at times, for general operational support. Contributions may come with restrictions or conditions that must be met before funds can be recognized. During fiscal year 2025, NeighborWorks® America received over $9 million in contributions and grants.
Other Revenue Sources
NeighborWorks has additional sources of income primarily from training registration fees, publication sales, subscriptions, and interest income. During fiscal year 2025, just under $9 million was earned through these sources.
Uses of funds
In calendar year 2024 (the fourth quarter of the calendar year starts the organization’s fiscal year), NeighborWorks® America had available $179.2 million with all funding sources combined. These funds, leveraged by NeighborWorks network organizations, were used to establish 17,600 new homeowners, own/manage 216,800 rental homes, repair 66,900 homes, and delivered 16,100 professional training certificates issued to affordable housing and community development practitioners while maintaining or creating 48,700 jobs in local communities. Our network leveraged the impact of the congressional appropriation $74:1. This work was accomplished by investing $168.2 million in program services, $12.6 million in general and administrative support, and $1.7 million on resource development activities. As for program services provided, the following describes each major program and investments made in fiscal year 2025.
Organizational Strength and Efficiency
Building organizational strength is the practical assistance NeighborWorks America provides to strengthen the performance, effectiveness and efficiency of its network organizations. The assistance is provided by way of grants and on-site professional support services. NeighborWorks also promotes increased access to capital markets by supporting Community Housing Capital and NeighborWorks Capital. These corporations play a critical role in meeting the capital needs of NeighborWorks network organizations by providing low-cost, flexible, private-sector capital and innovative loan products to network members. These products help meet the financing needs for housing rehabilitation, homeownership and real estate development. During fiscal year 2025, NeighborWorks invested $96.6 million in building organizational effectiveness, inclusive of $58.3 million in grants and $38.3 million in programmatic support.
Housing Stability Counseling
The American Rescue Plan (ARP) provided funding to NeighborWorks America to design and administer our Housing Stability Counseling Program (HSCP). This program aims to provide grants to support housing counseling for households facing housing instability, such as eviction, default, foreclosure, loss of income or homelessness. During fiscal year 2025, the final year of this program, NeighborWorks funded $428 thousand HSCP grants and $2.2 million in programmatic support and program closeout.
Creating & Preserving Affordable Housing
Creating and preserving affordable homes is a key component of the NeighborWorks mission. NeighborWorks helps our network organizations construct new homes, repair and renovate existing homes, promote homeownership and provide mixed-income affordable housing opportunities. Network organizations also provide hazard abatement, energy conservation, post-purchase counseling and foreclosure prevention services and programs. During fiscal year 2025, NeighborWorks funded grants totaling $40.2 million in support of the creation and preservation of affordable housing.
Training & Informing
NeighborWorks disseminates critical and emerging trends, data analysis and best practices through research, publications and training events that target both network organizations and the broader housing and community development field. During fiscal year 2025, NeighborWorks held two large, in-person training institutes and continued offering a mix of in-person and virtual opportunities for housing and community development professionals to learn from peers and faculty. NeighborWorks invested $20.0 million in training and peer learning opportunities during fiscal year 2025 to build the capacity of its network organizations and strengthen the broader industry, issuing 16,100 training certificates during the fiscal year.
Organizational Assessments
As part of our stewardship and to strengthen the sustainability of the network, NeighborWorks closely monitors the capacity and performance of each network organization. Organizational assessments are used to evaluate each network organization’s impact, financial sustainability, board governance, and other critical health factors. Assessments recognize achievements in performance and identify and help mitigate and manage risk. In fiscal year 2025, NeighborWorks invested $8.8 million in 109 organizational health assessments, 331 audit analyses, and 245 compliance assessments. Through these assessments, 52 network organizations resolved over 147 unique issues to improve their health by addressing areas for improvement and other critical health/risk concerns raised in the assessment process.
NeighborWorks
Network
NeighborWorks America
Leadership
LOOKING AHEAD
Learn more about the effective programs that strengthen our communities by diving into
NeighborWorks Programs: Building Community Impact
Thank you!
Thank you to the United States Congress and to our generous supporters.
Amazon Web Services
American Express
AmeriCorps
Ameriprise Financial
Bank of America
Capital One
Clayton Homes
Federal Home Loan Banks
Federal Home Loan Bank of New York
Fifth Third Bank
JPMorganChase
Kresge Foundation
Morgan Stanley
Northrop Grumman
Robert Wood Johnson Foundation
TD Bank
U.S. Department of Agriculture
U.S. Department of Housing and Urban Development
Zillow
Learn more about our internal audit process:
Internal Audit
Fiscal Year (FY) 2025 Internal Audit Message
In fiscal year (FY) 2025, NeighborWorks® America continued to build on the strong foundation established in the prior year by further enhancing the effectiveness, transparency and strategic impact of the Internal Audit function. Following the successful implementation of the Government Accountability Office (GAO) recommendations and the completion of the external Quality Assurance Review (QAR) in FY 2024, our focus in FY 2025 shifted toward sustaining these achievements, institutionalizing best practices and expanding our role as trusted advisors to Management and the Board.
Internal Audit’s activities over the past year, including our review of the organization’s procurement policies and procedures, code of conduct practices and technology and cyber security protocols, have contributed to measurable organizational strength and assurance. For example, Internal Audit’s Procure-to-Pay (P2P) audit project confirmed that key financial and procurement controls are operating effectively, with no reportable deficiencies, reinforcing confidence in core financial processes. Assurance is further supported by the organization’s clean external audit results with no material findings, indicating alignment between the Corporation’s internal controls and external audit expectations.
During FY 2025, the Internal Audit Division achieved four (4) signature accomplishments that further strengthened the integrity, quality and value of our work:
- We operationalized and matured the Quality Assurance Improvement Program (QAIP) by fully integrating ongoing monitoring activities, quarterly reporting and continuous improvement processes into our audit lifecycle. This ensured sustained conformance with Institute of Internal Auditors (IIA) Standards and reinforced a culture of quality across the division.
- We successfully implemented our semiannual reports to Congress, enhancing transparency and providing stakeholders with clear, consistent insight into audit activities, observations and the overall impact of the Internal Audit function.
- We expanded our advisory and risk-focused services, aligning audit engagements more closely with enterprise risk priorities and strategic objectives. This approach has enhanced our ability to provide forward-looking insights and initiative-taking recommendations that support organizational decision-making.
- We strengthened stakeholder engagement and communication, including increased coordination with executive leadership and the Board. Through more frequent and structured reporting, we improved visibility into audit results, emerging risks and the overall health of internal controls.
These accomplishments reflect Internal Audit’s continued commitment to excellence, accountability and continuous improvement.
In FY 2025, the Internal Audit Division further positioned itself as a strategic partner, delivering high-quality, value-added assurance and advisory services that support NeighborWorks America’s mission and long-term success. As the organization continues to evolve, Internal Audit remains committed to providing independent insight and proactive support that enhances effectiveness and advances strategic objectives.